At Hybrid Pedals, we take customer service very seriously. We make sure that the bike our customers walk out with is the perfect bike for them. If you're not completely satisfied with your decision, you can return your bike for a refund or trade it for a different bike.* Furthermore, we also handle all repair and maintenance work on your bike to make sure it's running in peak condition. We offer the best experience for our customers during all stages in the buying process. But don't take it from us, click the links below to hear from our delighted customers.
*The bike must be returned within 48 hours of purchase in good, working conidtition with less than 50 miles. Extentions are given, call for more information
Alan Levine works to take service to the highest level. [...] Alan and the staff at Hybrid Pedals are extremely knowledgeable about all types of eBikes. [...] When you buy a bike from Alan, you become family.
-Tony B. via Yelp (read full review)
...this is the best I have ever been treated as a customer by any store in the entirety of my lifetime. Amazing prices, over the top customer service, super friendly and [knowledgeable] staff!!!
-Kevin Phillips via Google Business Reviews
Hybrid Pedals change my life for the better [...] I ride my bike at least three days a week, and it has helped with my stress levels since I do not have to worry about Metro rail surges or crowded buses. I am getting in shape, exercise is part of my daily routine and also getting to my destination level headed and ready to seize the day.
-Deborah Arroyo via Google Business Review
Alan stands by his customers even on tough cases where the manufacturer is not standing by their warranty
- Jeff Dunlap via Google Business Reviews
[I] have been a customer of [Hybrid Pedals] for over a year now, having bought two bikes from them. Now after one year I can confirm that they soundly deserve the five stars.
-Amailo E. via Yelp (read full review)
I wish I could add a few stars, Alan Levine deserves them for his comfortable shop and his knowledge. I just bought our second electric bike from Hybrid Pedals. Alan has taught me so much about electric bikes [...] Thanks Alan for two great deals and for being a no pressure salesman!
-Fay M. via Yelp (read full review)
No high pressure sales, great selection, very positive experience shopping here!
-Roberta Kasman via Google Business Reviews
If [you're] in the market for an electric bike and you don't visit Hybird Pedals, [you're] doing yourself a disservice!
-Andrea Cotman via Google Business Reviews